About the Health Care Team (HCT) | Doctors | Nurses and Nursing Staff | Other Direct Care Providers | Therapists | Care and Psychosocial Support Coordinators | Consultative Resource Providers | Diagnostic Technologists | Administrative and Information Managers | Other Support Staff | Patients and Families | Consultants

Administrative and Information Managers

Administrative and Information Managers Overview | Hospital Executive | Risk Manager | Medical Librarian | Health Information Management Professional | Hospital Security Officer

Risk Manager is a sophisticated health and safety and risk management software solution designed to: Provide risk management processes – To meet your health and safety requirements and keep people safe. Avoid fragmentation – Capture and record key information all in one place rather than having it held in multiple systems or procedures. Identify the Risk. The first step is to identify the risks that the business is exposed to in its operating.

Risk Manager new. Benenden Health 3.2. York YO26 4GG. Remote. Support the business in embedding the risk management framework including helping them to identify and control risks. Risk Manager is available to sellers looking for more insight and functionality to prevent unnecessary loss. Risk managers have to work together with other employees across the board to ensure that all goals are met. This means that they need to have strong leadership and interpersonal skills. They must also be good researchers and excellent report writers, for most of which they will use computers. Computer literacy is also important, therefore.

Risk Manager

• Responsible for loss prevention and reduction (clinical and non-clinical), claims management, risk financing, patient safety, and regulatory and accreditation compliance.
• Develops and enforces risk management program plans, and enacts the changes in clinical practice, policy and procedure, and employee/medical staff behavior to preserve the organizations’ assets, reputation, and quality care.
• Must communicate effectively, negotiate, remain objective, maintain confidentiality, organize, and prioritize issues.
• Generally not engaged in direct patient care, but may provide support to a patient or family after an adverse event or medical error.

Who is a Risk Manager?

Risk Manager

A health care Risk Manager develops and enforces a risk management program plan and enacts the changes in clinical practice, policy and procedure, and employee and medical staff behavior necessary to fulfill that plan. The purpose of the plan is to preserve the assets, reputation, and quality of care of an organization through a process that identifies and reduces or eliminates the risk of loss.

What does a Risk Manager do?

Risk management is defined as the process of making and carrying out decisions that will assist in the prevention of adverse consequences and minimize the adverse effects of accidental losses upon an organization. The risk management program is designed to identify, assess, prevent, and control losses that can arise from employee work-related injury, liability, property, regulatory compliance, and other loss exposures.It also encompasses the evaluation and monitoring of clinical practice to recognize and prevent patient injury.

The roles and responsibilities of Risk Managers vary widely. The Risk Manager’s functional areas of responsibility include loss prevention and reduction (clinical and non-clinical), claims management, risk financing, patient safety, and regulatory and accreditation compliance. Risk Managers work in a variety of health care settings, including acute care medical centers, integrated delivery systems, academic medical centers, behavioral care (substance abuse, mental health), ambulatory care, long-term care, and the insurance industry. Risk Managers are responsible for coordinating risk management activities with the medical staff, managers, and employees at all levels of the organization. This includes fostering an awareness of risk management practices and techniques through education and communication among senior management and the governing body, medical staff members, and employees at all levels.

What education, training, and experience must one have to function as a Risk Manager?

To be successful, Risk Managers must develop a variety of skills necessary for performing a difficult job in a complex environment. A Risk Manager is someone who can communicate effectively (verbally and in writing), negotiate, remain objective, maintain confidentiality, organize, and prioritize.

Education and training vary for Risk Managers, in part because of the way in which the profession has evolved. The professional and educational backgrounds of Risk Managers include nursing, law, administration, quality assurance, and insurance. Risk Managers may hold a bachelor’s degree, a master’s degree, or a juris doctor. They often have clinical training as a registered nurse. Other clinical training backgrounds include social work, medical technology, physician, physical or respiratory therapy, and pharmacy.

How and by whom is a Risk Manager supervised?

A Risk Manager may report to the chief executive officer, senior officer/vice president, director of risk management, or director of quality. The reporting relationship varies depending upon the Risk Manager’s position in the organizational hierarchy.

What are the typical day-to-day activities of a Risk Manager?

A Risk Manager must deal with sensitive and confidential information that directly affects the organization’s public image and financial status. These activities may include:

• managing claims against the organization
• communicating with defense legal counsel
• managing and analyzing risk management data
• conducting risk management educational programs
• triaging complaints and claims related to professional and general liability
• coordinating insurance coverage and risk financing
• complying with risk management standards established by The Joint Commission and other accrediting and regulatory agencies

The objective always is to enhance patient safety while promoting quality care.

Must a Risk Manager be licensed or certified to function in his or her role as part of a health care team?

Licensure requirements for Risk Managers vary by state. Risk Managers should be aware of and understand the state-specific statutes and regulations that govern their work environments. Professional designations held by a Risk Manager may include:

• Certified Professional in Healthcare Risk Management (CPHRM)
• Associate in Risk Management (ARM)
• Certified Professional in Healthcare Quality (CPHQ)

What types of patients would benefit from the care of a Risk Manager?

Though Risk Managers are not engaged in patient care, any type of patient who has experienced an adverse event or medical error may have this information disclosed by a Risk Manager. Disclosure is defined as the communication of information regarding the results of a diagnostic test, medical treatment, or surgical intervention.

How and when does a Risk Manager become involved in the care of a patient?

Generally, Risk Managers are not directly engaged in patient care. A Risk Manager may provide support to a patient or family, as well as members of the health care team, after an adverse event or medical error. They may also provide support when there are concerns involving the quality of care rendered to a patient or general patient safety concerns. Such support may include facilitating effective communication between the patient/family and other members of the health care team relative to the disclosure of the event. Risk Managers may assist with making an apology, managing patient and family emotions, and dispute resolution.

Residents should contact a Risk Manager (and their attending physician) whenever there is an adverse patient care outcome as a result of an error in management, or even when the patient or family express concern that an error may have occurred.

Professional organizations for Risk Managers:

Contributed by:
Joe Pixler, American Society for Healthcare Risk Management

A risk manager is responsible for managing threats posed to the progress of a business or organization. Specifically, his or her job description calls for protection of company assets, income, employees, reputation and shareholders. The area of expertise required of people in this position often varies depending on the industry. Some companies need risk managers to establish regulatory procedures and manage legal risk, and other companies might need one who specializes in technology and data risk.

Risk Manager Define

Risk managers are responsible for creating risk management protocol that governs how to conduct business while limiting risk. They study the risk and reward of each major organizational undertaking. It is his or her role to identify trouble before it occurs and to relay this information to others within the organization.

The risk assessment data that risk managers gather is reported to individuals working in various facets of an organization. They structure these reports differently depending on the audience. The board of directors might receive general risk assessment data that will ensure that the board members understand the most pressing organizational threats. Company managers receive risk assessment data relevant to the department that they manage. Employees might receive risk assessment data so that they can understand and acknowledge potential safety risks posed by their jobs.

Risk managers are able to shield organizations from serious legal costs through the proper review of company procedures. They make sure that compliance and risk agreements are maintained in every part of the organization. They often conduct their own audits of company policy and regulatory practices to ensure that the enterprise is legally secure. Risk managers are often required to provide training to company managers on how to stay within proper legal boundaries when running their departments.

Larger organizations typically hold insurance policies to protect them from the costs of legal liability. Risk managers are responsible for managing various company insurance policies to ensure that the organization is properly protected with the right amount of insurance. If problems arise, he or she will file claims with the insurance companies.

Risk Manager Jobs

Risk manager jobs require a certain level of experience and education. Individuals who hold these positions typically have previous experience dealing with liability in the insurance or legal fields. Most risk management jobs require someone with at least a bachelor’s degree. Many risk management positions require at least a Master of Business Administration degree.